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CONTACT & SUPPORT

Support starts
in your workspace.

Use the authenticated help center for account-specific guidance and operational support while keeping sensitive API information out of public channels.

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Authenticated supportAccount context attachedNo keys in public channels
A floating glass support console surrounded by orbiting message and ticket capsulesHELP CENTER
01 / START HERE

Pick the path.
Get unblocked.

Open Help Center

Existing developers

Sign in to access the Help Center, integration guidance, notifications, usage details, and account context.

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New developers

Create an account to explore access options, generate API credentials, and use the dashboard tooling.

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API documentation

Review production endpoint information, authentication basics, and integration steps in the public developer guide.

Developer guide
support ticketOPEN
CategoryIntegration
PriorityNormal
Request IDreq_8f3a…c21
Attachmentresponse.json
MESSAGE

Search returns a 401 after rotating a key. Request ID attached.

CREDENTIALSX-API-Key: sk_live_••••••••••••
Threaded repliesSafe attachments
02 / HOW SUPPORT WORKS

Share context.
Not credentials.

Account-specific help runs through authenticated support, so your workspace, plan, and request history stay attached — and sensitive API information stays out of public channels.

  1. 01

    Sign in to attach context

    The Help Center opens with your account, plan, and workspace details already in view.

  2. 02

    Open a structured ticket

    Choose a category and priority, then continue the conversation with threaded replies and safe image attachments.

  3. 03

    Keep credentials out

    Share request IDs and endpoint details instead of live API keys, tokens, or account passwords.

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Support is available after sign-in.
SUPPORT IN YOUR WORKSPACE

The help center is one sign-in away.

Account guidance, usage details, and operational support stay in the same place as your keys.

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